Our Security Protecting You  

At United Federal Credit Union we believe that protecting your information is top priority. We routinely perform forensics analysis on data available from United Federal Credit Union’s systems. Our external and internal systems are under constant 24 hour, 7 days a week security monitoring. United Federal Credit Union employs a full time Information System Security Engineer (CISSP) to combat security breaches.

If fraud is detected we contact the affected member immediately and stop further activity on their card to limit the fraudulent transactions. Members are never responsible for fraudulent charges or related fees, and charges are refunded immediately when the report form is signed by the member.

Our Fraud Department is often aware of fraudulent transactions before they show on our members’ accounts, allowing them to stop fraud before it affects the member. United Federal Credit Union members are protected because of our proactive approach.

We also contact credit agencies and VISA to immediately intervene, further protecting our member accounts. These actions, working together provide the highest level of safety and security available.

If you believe you have been a victim of fraud, please call the credit union immediately at 888-982-1400 or call the toll free number found on the back of your VISA card (800-VISA-911) 24 hours a day.